Services Terms and Conditions


By booking any one-on-one service with Ixchelle you agree to the following Disclaimers, Terms, and Conditions:

  • All information provided is intended to encourage clients to make their own decisions. Please note I am not a doctor, licensed counselor, member of the clergy, mental health professional, or licensed medical professional.
  • No information provided should be used to diagnose, treat, prevent or cure any disease or condition. No information I provide is designed to substitute for proper professional advice or consultation.
  • Additionally, you are encouraged to consult a doctor or medical professional before making any health changes, especially any changes related to a specific diagnosis or condition.
  • No information provided should be relied upon to determine diet, make a medical diagnosis, or determine treatment for a medical condition. The information provided is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice.
  • For legal purposes and because of the nature of the work this service must be defined as, “for entertainment purposes only”.
  • You are not suicidal, nor have been deemed a threat to yourself or others.
  • You acknowledge that you are at least 18 years or older and of sound mind.


If you need to connect with me you agree to direct any communication to I am unable to assure correspondence will be received in a timely manner via DM on social media or within the Membership.

*The following has become a necessary term following inappropriate behavior by individuals who have crossed personal boundaries following a session.

I agree to respect Ixchelle’s contact information and understand that it is inappropriate to call Ixchelle’s personal number outside of the booked session (in the event of a dropped call for example) or a clear invitation to do so (for example as a follow-up to a voice note regarding the session). Follow-up inquiries regarding the session may be sent via email within 7 days of being delivered/completed.


Because of the nature of the work I do not offer refunds with the exception being if I am unable for any reason to perform the service. However, if you are unsatisfied please let me know so I may do my best to remedy the situation. It is my utmost desire that this work brings you greater peace and harmony and never be a source of distress.